Not turning on or no display
If your iPhone 11 is not turning on or showing anything on the display. If you know that your device has not been in contact with any liquids, simply plug in your device, preferably with a charger that you have tested and is working on another device. A lot of customers think they have a faulty charging port or battery issue when infact the issue was simply their plug or cable, so it is always worth checking this first. If you have a wireless charging-compatible phone and charger, you could try using this to rule out a problem with the charging port. Leave your device on charge for 30 minutes and see if it displays any signs of charging, If your iPhone 11 is not charging still or doesn’t have anything on the display, try moving the mute switch to feel for any vibrations or listen for any notifications sounds with the mute switch set to off as you put in the charging cable in and out. If you get any of these notifications, this could mean that the LCD display panel is faulty, which in most cases will require a screen replacement. If your display has no cracks or damage, its always worth trying the reset methods below before booking a repair as this can sometimes rectify a display issue. If your device still shows no signs of life after a soft reset, then let one of our TechWizards® help diagnose the problem for you. It’s easy to book a diagnostic test and let TechHouse take care of the rest.
Device charging but won’t power up
If your iPhone 11 is charging but not turning on, then leave it on to charge for several hours, if it still won’t turn on then this could mean there is a problem with the battery or the charging system. Most power issues will be due to dead cells in the battery and you would tend to notice some degradation and impact on the batteries performance prior to it stopping functioning completely. If you think your device has a battery issue, our TechWizards® can fix your device without any fuss or data loss. Not 100% sure what the issue is? Just pop in to one of our stores or book online now for a diagnostic.