All phones sold by TechHouse undergo rigorous stress testing which includes running up to 35 different diagnostic and visual tests prior to listing in our web shop and in our store front.

We back this up with a 12 month warranty on all refurbished phones purchased.

Every refurbished phone we offer undergoes a meticulous inspection, any necessary repairs, and is meticulously restored to a condition as close to new as possible. We categorize these phones on a 3-tier scale: Pristine, which is virtually indistinguishable from new, Good, which exhibits minor signs of wear and tear, and Fair, which shows moderate wear but offers exceptional value for your money. Every device is backed by our money-back guarante.

In contrast, when considering second-hand phones, typically purchased from various popular online marketplaces, the scenario is totally different. These devices are often sold without warranties, leaving you without protection should issues arise later on. If your second-hand device encounters problems a month after purchase, you’re left without recourse.

All of our phones are also Phonecheck Certified

On average a repair takes 30mins but that is fully dependent on the repair required. As we are conveniently located in Lakeside Shopping Centre which is totally covered from the elements you can go have a shop and a coffee on us whilst we complete your repair